FAQ
Skincare can get overwhelming fast.
So we made this FAQ simple, honest, and easy to follow.
Just real answers for real skin.
HOW LONG DOES SHIPPING TAKE?
Orders are usually processed within 1 to 3 business days.
Shipping times may vary depending on your location, but once your order ships, you’ll receive a tracking number by email.
HOW DO I KNOW WHICH PRODUCTS ARE RIGHT FOR ME?
Every skin type is different, and that’s okay.
We recommend reading the product descriptions carefully and starting simple, especially if you have sensitive or reactive skin.
When in doubt, slow and gentle is always a good start.
ARE YOUR PRODUCTS GOOD FOR SENSITIVE SKIN?
Our products are made with gentle use in mind, but everyone’s skin reacts differently.
We always recommend patch testing first before fully adding a new product into your routine.
HOW LONG BEFORE I SEE RESULTS?
Skincare takes consistency and patience.
Some people notice changes quickly, while others may take a few weeks to see improvement.
Your skin is not a machine. Give it time.
CAN I USE MULTIPLE PRODUCTS TOGETHER?
Usually yes, but introducing too many products at once can overwhelm your skin.
We recommend starting with a simple routine first, then slowly adding more products if needed.